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Privacy Policy

Introduction

At Animal’s Home, we value the privacy of our clients and their pets. This privacy policy describes how we collect, use, and protect the personal information you provide us.

Information We Collect

We collect personal information from our clients in the following ways:

  1. Contact Information: Name, address, phone number, and email address.
  2. Pet Information: Name, breed, age, medical history, and special needs.
  3. Payment Information: Credit card details or other payment methods used for transactions.

 

Use of Information

The information we collect is used for the following purposes:

  1. Service Provision: To manage reservations, provide appropriate care for pets, and maintain accurate records.
  2. Communication: To send reservation confirmations, updates about the pet, and respond to inquiries.
  3. Billing and Payments: To process payments and send receipts.

Protection of Information

We are committed to protecting the personal information of our clients and their pets. We implement appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of personal data.

Disclosure of Information

We do not share personal information with third parties, except in the following circumstances:

  1. Service Providers: We may share information with trusted service providers who help us operate our business, provided these parties agree to maintain the confidentiality of the information.
  2. Legal Requirements: We may disclose information if required by law or in response to valid legal requests by governmental authorities.

Access and Correction of Information

Clients have the right to access, correct, or delete their personal information at any time. To do so, they can contact us through the contact details provided below.

Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Updates will be posted on our website and clients will be notified via email.

Contact

If you have any questions about our privacy policy, please contact us:

Hotel:

  • Weekday Hours: Monday to Friday
  • Weekend Hours: Saturday and Sunday
  • Check-in: 9 AM
  • Check-out: 3 PM

Daycare:

  • Weekday Hours: Monday to Friday: 9 AM – 7 PM
  • Weekend Hours: Saturday and Sunday: 9 AM – 6 PM